Last updated: September 14, 2026
At Legacy Arrows Farmstead, we want you to be happy with your order. Here’s how refunds and returns work depending on what you buy.
Food items (Sourdough Loaf Bread, Farm Fresh Eggs)
Because these are fresh, perishable items made and picked up in small batches, all sales are final once your order is picked up — we’re not able to accept returns or exchanges simply due to a change of mind.
That said, if something’s actually wrong with your order — it’s missing, it’s the wrong item, or it arrives damaged or spoiled — let us know within 24 hours of pickup and we’ll make it right with a replacement or a full refund. Contact us at info@legacyarrows.shop or (336) 567-2340.
Handcrafted goods (Wooden Vases, Wooden Swords, and similar items)
For our handcrafted hardwood goods, we accept returns within 14 days of delivery or pickup, as long as the item is unused and in its original condition.
- To start a return, email info@legacyarrows.shop with your order number and the reason for the return.
- You’re responsible for return shipping costs, unless the item arrived defective, damaged, or wasn’t what you ordered — in those cases, we’ll cover return shipping and send a replacement or refund, your choice.
- Once we receive and inspect the returned item, we’ll process your refund to the original payment method within 5–7 business days.
- Custom or made-to-order pieces, if offered, are final sale and not eligible for return.
Digital downloads (Sourdough Starter Recipe PDF)
Digital products are delivered instantly and are non-refundable once downloaded, since there’s no way to “return” a digital file.
Damaged in shipping
If a shipped item arrives visibly damaged, please contact us within 48 hours of delivery with a photo of the damage, and we’ll send a replacement or refund at no cost to you.
Questions?
Reach out any time at info@legacyarrows.shop or (336) 567-2340, or by mail at 1828 Quakenbush Road, Snow Camp, NC 27349.